Terms & Conditions

1. Introduction and acceptance

These Terms and Conditions (“Terms”) govern your use of the Edacity website edacity.org, purchases of digital and physical products from Edacity, and any services provided directly by Edacity Ltd trading as Edacity and Edacity Press. By accessing the site, creating an account, or placing an order, you agree to be bound by these Terms.

2. Who we are

• Edacity Ltd trading as Edacity and Edacity Press.
• Contact: contact@edacity.org

3. Products and services

• Books: printed books and ebooks sold via third‑party marketplaces (Amazon KDP, IngramSpark) and sometimes directly via our site.
• Digital Toolkits: downloadable PDFs and digital resources sold via digital product marketplaces and directly via edacity.org.
• Coaching, workshops, and bespoke services: offered selectively and at premium rates; availability is limited and subject to separate agreements.

Product descriptions on the site are accurate to the best of our knowledge. Minor variations in format, layout, or content may occur between marketplaces and direct sales.

4. Orders and contract formation

• Placing an order on our site constitutes an offer to purchase. We will confirm acceptance by sending an order confirmation email. The contract is formed when we send the confirmation.
• For third‑party marketplace purchases, the contract may be formed on the marketplace’s terms. We are not responsible for marketplace processing delays.

5. Pricing and payment

• Prices are shown in GBP and include VAT where applicable. We reserve the right to change prices without notice but confirmed orders will be honoured at the price shown at checkout.
• Payment is processed by third‑party payment providers. You must provide valid payment details and authorise payment. We do not store full payment card details on our servers.

6. Delivery and digital downloads

• Physical books: delivery times depend on the marketplace or shipping method. We are not liable for delays caused by third‑party distributors.
• Digital products: after purchase, you will receive a download link or access instructions. Links may expire; please download promptly. If you have issues, email contact@edacity.org.

7. Refunds, returns and cancellations

• Digital products: due to the nature of digital downloads, we do not normally offer refunds once the product has been downloaded. Exceptions may be made at our discretion for defective files or technical issues.
• Physical books: returns are subject to the marketplace or retailer’s returns policy. For direct sales, returns are accepted for faulty items only.
• B2B / school licences: cancellations and refunds for bulk orders are governed by the purchase agreement. Email contact@edacity.org for disputes.

8. Licensing and permitted use

• Single‑user licence: digital toolkits sold for individual use may be used by the purchaser only.
• School / organisational licence: separate licences are available for whole‑school use or multiple users. Licensing terms and pricing will be specified at purchase.
• Prohibited uses: you must not resell, redistribute, or republish our digital products without explicit written permission. You must not remove copyright notices or claim authorship.
• Customisation and adaptation: limited adaptation for classroom use is permitted under the licence; distribution beyond the licensed group requires additional licensing.

9. Intellectual property

All content on edacity.org, including text, images, logos, book content, and digital toolkits, is owned by Edacity Ltd or used under licence. You are granted a limited licence to use purchased materials as set out above. All rights not expressly granted are reserved.

10. User content and testimonials

If you submit feedback, testimonials, or user content, you grant Edacity a non‑exclusive, royalty‑free licence to use that content for marketing and promotional purposes. You warrant that you have the right to submit the content and that it does not infringe third‑party rights.

11. Disclaimers and Limitations of Liability

• No professional advice: content is educational and research‑informed but does not constitute medical, legal, or professional advice. For specific concerns, seek professional support.
• Limitation of liability: to the fullest extent permitted by law, Edacity’s liability for any loss or damage arising from use of our products or site is limited to the purchase price paid for the relevant product. We are not liable for indirect, incidental, or consequential losses.
• Nothing in these Terms excludes liability for death or personal injury caused by our negligence or for fraud.

12. Indemnity

You agree to indemnify Edacity against any claims, losses, liabilities, costs, or expenses arising from your breach of these Terms or misuse of our products.

13. Privacy and data protection

Our Privacy Policy explains how we collect and use personal data. By using the site you consent to our processing of personal data as described in the Privacy Policy.

14. Third‑party links and services

We may link to third‑party sites and use third‑party services. We are not responsible for their content or practices. Purchases via marketplaces are subject to those marketplaces’ terms.

15. Termination and suspension

We may suspend or terminate access to the site or your account if you breach these Terms or for technical or security reasons. Termination does not affect accrued rights.

16. Changes to these Terms

We may update these Terms from time to time. We will publish the updated Terms on the site with a revised “Last updated” date. Continued use after changes constitutes acceptance.

17. Governing law and jurisdiction

These Terms are governed by the laws of England and Wales. Any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Contact

For questions about these Terms, email contact@edacity.org.